Friday, 11 November 2022 20:42

Buyer's Guide: Transactional Email Services

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When comparing transactional email providers, it's important to confirm whether or not the plan includes "activity history" so you can use that provider's dashboard to see each individual e-mail that your website sent.  This lets you determine if that lost password email, or the contact form notification email, was delivered properly. 

Having problems with receiving email from your website?  You most likely have a misconfigured web server.

Historically, email has been very easy to "spoof" and it has become increasingly difficult to send email from a website.  By default, a CMS like Wordpress or Drupal will try to send email using a PHP script on the server.  This means that the email "originates" from the web server's IP address, and depending on how your DNS settings are configured, those emails will either bounce, or end up in a spam folder. 

The solution is to generally have the web site use an SMTP or API connection to a 3rd party transactional email service. 

Your DNS records need to be updated accordingly, which may involve your IT department. 

In no particular order:

*free plan available

Technically, these are not "transactional" - but should be mentioned:


Last modified on Friday, 02 December 2022 19:30
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